Special Order

What does “Special Order” mean?

“Special Order” refers to products that we don’t keep stocked in our warehouse or store. Instead, these items are sourced directly from the manufacturer or supplier only after you place your order with us. Because we don’t have these products on hand, the fulfillment and shipping process differs from our regular inventory. In some cases, the product will ship directly from the supplier to your address, while in others it might first arrive at our facility for inspection or processing before being sent out to you.

This additional step usually means longer lead times and delivery windows compared to items we have in stock. Shipping options and estimated delivery times for Special Order products are displayed during checkout, so you can make an informed decision before completing your purchase. It’s important to plan ahead when ordering Special Order items, especially if you have a specific timeline or event in mind.

We also recommend reaching out to our customer support team if you have questions about availability, estimated arrival dates, or if you need assistance tracking your order once it’s on the way. We strive to keep you informed and ensure your Special Order experience is as smooth and transparent as possible.